FAQ
How much profit does an organization make?
- Brochure Fundraising: 40%
- Online Fundraising: 30%
- We are delighted to hear that you are eager to start your fundraising campaign with Candleberry®. Please allow us up to two weeks to review your application and send out supporting documents in order to have a successful campaign.
- Once we receive your payment, Candleberry® requests up to 10 business days to ship your order. While we always strive to exceed your expectations with faster delivery, the variability in order quantities and the need for specially poured products may occasionally prevent us from shipping sooner.
- Fundraising Brochure profits will be retained by your organization. When your organizer submits your final order on the Main Tally Sheet, we will then send you an invoice for 60% of the total monies collected.
- Online Fundraising will be paid out at the end of the fundraiser. Checks are typically mailed the first Tuesday of the month after your fundraiser closes.
- Oh no! We are so sorry to hear that. Please complete the additional product request form received in the initial packet at sign up. If your items were damaged or broken, if you can safely take a picture, please email it to info@candleberry.com and a fundraising team member will be with you promptly. Please make sure to include the organization your fundraising with so we can attach the documents to you account.
- Credit Cards will be submitted at the time the order is placed. You will find the option to provide that information on the Main Tally Sheet.
- Checks to be mailed with PO#’s may also be submitted at the same time. If your organization needs an estimate with the total to be paid for you treasurer or accounts payable department, simply let us know when you email your order.
- Checks to be mailed without PO#’s, we will email you an estimate. Once received, review your order for accuracy and mail your check to 1150 Chenault Rd., Frankfort, KY 40601.